Mediation Lawyer in TorontoIn mediation, the parties meet with a neutral third party who will help them try to come to an agreement. The mediator’s role is to help the parties explore the situation to see whether there is a solution that can satisfy the needs of both parties (and in child custody matters, the needs of the children). A mediator is completely impartial. They do not take sides and do not judge who is right or wrong. It is up to the parties to arrive at a settlement voluntarily. If the parties are unable to come to an agreement, the mediator does not make a decision for the parties. As mediation must be entered into voluntarily it is not appropriate for cases involving domestic violence.